Requestor satisfaction and feedback is drastically improved and special request volume is reduced through Prodigo’s Marketplace with dynamic search which filters content based on the user profile. It prioritizes search results directing users to the preferred item for their requesting location. Supply chain controls the search result, so requestors don’t have to figure out the right item choice.
In addition, procurement can share relevant messages and resources with requestors at the item level as they search. Product recall and voluntary alert data, instructions for use [IFU’s], MSDS; as well as, substitute item or backorder information make it easy for requestors to find the items they need to purchase while also reducing phone calls verifying order status. The entire requisition workflow is integrated with the ERP system so that order approval and PO processing are audited and automated. All of this enables the procurement process to be more efficient and enforces compliance on all transactions so that savings goals are achieved.