Healthcare’s digital transformation is about making healthcare better at what it does, whether that's improving efficiency or optimizing patient outcomes. But there's a nuance in that statement that is consistently overlooked.
While ERP has been relied on to expand the capabilities of various systems, badly needed improvements to frontline workflows have not been addressed in ways that effectively transform supply chain practice. Simply put, the cross-functional connections required to drive behavioral change cannot be accomplished via rudimentary system-based efficiencies.
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